About the company

A member of B.T.T WORLDWIDE GROUP;

A leading travel agency and ‘Tour Package Wholesaler’ incorporated in Kuala Lumpur, Malaysia since year 1990;

Licensed by Ministry of Tourism Malaysia (Reg. No. KPL1905), also an active member of:

  • Association of Tour and Travel Agent (MATTA)
  • Malaysia Chinese Tourism Association (MCTA)
  • International Air Transport Association (IATA)

In year 2005, we have been awarded the ISO9001:2008 Quality Management System by:

  • BS EN ISO9001:2008 (UKAS)
  • Moody International Certification (M) Sdn Bhd (DSM)

   

Our associated / subsidiary companies:

  1. Hong Thai Tours & Travel (M) Sdn Bhd
  2. Hong Thai Travel (Penang) Sdn Bhd
  3. B.T.T Travel Services Sdn Bhd
  4. B.T.T Sightseeing (MM2H) Sdn Bhd

Our premise:

  • We owned our premise.  Our office premise is located in Jalan Pudu, ‘Golden Triangle’ area in Kuala Lumpur. (Refer the photo as per attached)

Our principles:

  • To enhance the standard of service and determine the quality control the satisfaction to our valued customers.
  • To provide high tour packages by always delivered and adapted to the customer requirements and the satisfactory condition.

Our mission:

  • To maintain the top performance and the most effective market driven organization in the tourism industry of Malaysia.

Our Team

Our team of more than 96 professional, aggressive, well manner and experienced staff, inclusive of our director who is having many years of experiences in travel industry.

Our travel brand name ie. ‘SMART HOLIDAYS’ has been an ideal travel partners for more than 120 travel agents in Malaysia. Name of partners Hong Thai Tours & Travel (M) Sdn Bhd, Hong Thai Travel (Penang) Sdn Bhd, B.T.T Travel Services Sdn Bhd, Pelancongan Mewah Sdn Bhd and etc.

Today, ROYSTAR has established 7 well managed departments to serve the company operation requirement.

Mr Sam Kwan

Managing Director
Tel: 03-2148 8820 Ext. 222

Ms Cynthia Tan

Executive Director
Tel: 03-2143 0188 Ext. 111

We provide a ‘one-stop travel point’, offering wide spectrum services to the consumer, corporate and business travelers.  Our services are:

  1. Outbound Tour (GIT/FIT) – Worldwide (Europe/ USA/ Asia/ Australia/ NZ/ Exotic)
  2. Inbound & Domestic Tour (GIT/FIT)
  3. Air Ticketing Services
  4. Coach & Car Rental
  5. Corporate incentive, meeting, convention tour arrangement
  6. Worldwide accommodations
  7. Professional Tourist Guide / Leader Services

Our Certificate

What our clients say

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Massa amet condimentum in pretium. Montes tristique amet pellentesque ut fames condimentum.”

Darlene Robertson

Customers in U.S.A

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Massa amet condimentum in pretium. Montes tristique amet pellentesque ut fames condimentum.”

Darlene Robertson

Customers in U.S.A

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Massa amet condimentum in pretium. Montes tristique amet pellentesque ut fames condimentum.”

Darlene Robertson

Customers in U.S.A

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Massa amet condimentum in pretium. Montes tristique amet pellentesque ut fames condimentum.”

Darlene Robertson

Customers in U.S.A